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Cisco Prime Network 4.0 User Guide
OL-29343-01
Chapter 3 Viewing and Managing NE Properties
Inventory Window
Ticket and Events Pane
The ticket and events pane is displayed at the bottom of the inventory window and contains the following
tabs:
• Tickets—Displays the tickets that are collected on the selected element, service, or component in
the navigation pane.
Table 9-3 on page 9-5 describes the information that is available in the Tickets tab.
• Network Events—Displays all active network events associated with tickets and alarms, and all
archived events with a timestamp that falls within the specified events history size (see Adjusting
the Prime Network Vision GUI Client Settings, page 2-40).
Table 3-7 describes the information that is available in the Network Events tab.
• Provisioning Events—Available to users with the Configurator role or higher for the selected
element. This tab displays provisioning events with their source in the selected element and with a
timestamp that falls within the specified events history size (see Adjusting the Prime Network
Vision GUI Client Settings, page 2-40).
All activations that occur are also included in this tab.
Table 8-4 on page 8-5 describes the information that is available in the Provisioning Events tab.
Note Provisioning events that are caused by workflows (AVM 66) are not displayed in this table
even if the element is affected by the workflow.
Table 3-7 Network Events Tab in Logical Inventory
Field Description
Severity Icon indicating the severity of the alarm on the event
Event ID Event identifier, assigned sequentially.
Time Date and time when the event occurred and was logged and
recorded.
Description Description of the event.
Location Entity that triggered the event.
Detection Type Method by which the event was detected, such as Service or Syslog.
Alarm ID Identifier of the alarm associated with the event.
Ticket ID Identifier of the ticket associated with the event.
Causing Event ID Identifier of the causing event.
Duplication Count For network events, the duplication count is calculated by the VNE
and pertains only to flapping events. The duplication count
represents the number of noncleared events aggregated by the
flapping event.
Reduction Count For network events, the reduction count is calculated by the VNE
and pertains only to flapping events. The reduction count represents
the number of events that are aggregated by the flapping event.
Archived Whether the event is archived: True or False.