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10-13
Cisco Prime Network 4.0 User Guide
OL-29343-01
Chapter 10 Working with Reports
Report Categories
Event
Reduction
Statistics
For the specified devices and time period:
• Names of those tickets with:
–
The root cause in the device list
–
The ticket creation time within the specified period
• For each ticket type identified:
–
Number of tickets of that type
–
Fewest number of correlated events
–
Highest number of correlated events
–
Average number of correlated events
Fault Database
Events
Troubleshoo
ting Info
Provides the following information:
• State—The event condition.
• Troubleshooting—The probable cause, action to be taken, and the clearing condition.
Fault Database
Fault DB vs.
Event
Archive
Statistics
For each day in the specified time period, the number of each of the following items in the
Fault Database and the Event Archive:
• Syslogs
• Traps
• Tickets
• Correlated events
• Uncorrelated events
• Nonnetwork events
• Network-originated events
• Network-originated and service events
Fault Database
and Event
Archive
Mean Time
to Repair
For the specified devices and time period:
• Names of those tickets with:
–
The root cause in the device list
–
The ticket creation time within the specified period
• For each ticket type identified:
–
Whether the tickets were cleared by the user or network
–
Number of tickets
–
Minimum time (in seconds) to repair
–
Maximum time (in seconds) to repair
–
Average time (in seconds) to repair
Note The time to repair is based on the ticket creation time and the time the ticket was last
modified. For example, if you acknowledge a ticket after it has been cleared. the
acknowledgement time affects the time to repair for that ticket.
Fault Database
Table 10-12 Standard Events Report Types (continued)
Report Name Description Data Source