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8-1
Cisco Prime Network 4.0 User Guide
OL-29343-01
8
Tracking Faults Using Prime Network Events
The following topics describe how to use Cisco Prime Network Events (Prime Network Events) to view
and manage faults:
• User Roles Required to Work with Prime Network Events, page 8-1
• Launching Prime Network Events, page 8-1
• Setting Up Your Events View, page 8-2
• Viewing Events and Tickets in Cisco Prime Network Events, page 8-2
• Working with Cisco Prime Network Events, page 8-10
User Roles Required to Work with Prime Network Events
This topic identifies the roles that are required to work with Prime Network Events. Prime Network
determines whether you are authorized to perform a task as follows:
• For GUI-based tasks (tasks that do not affect elements), authorization is based on the default
permission that is assigned to your user account. Only users with the Administrator role can log into
Prime Network Events.
• For element-based tasks (tasks that do affect elements), authorization is based on the default
permission that is assigned to your account. That is, whether the element is in one of your assigned
scopes and whether you meet the minimum security level for that scope.
For more information on user authorization, see the topic on device scopes in the Cisco Prime Network
4.0 Administrator Guide.
Launching Prime Network Events
To launch Prime Network Events, choose Start > Programs > Cisco Prime
Network > gateway IP address > Cisco Prime Network Events, and enter your username and password.
If any client updates are available, Prime Network automatically installs them.
Note If Prime Network is integrated with the suite, launch Prime Network Events from Prime Central. Choose
Assure > Prime Network > Events in the menu bar. The Prime Network Events application is opened
in a separate window.