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34-10
Cisco MDS 9000 Family Fabric Manager Configuration Guide
OL-6965-03, Cisco MDS SAN-OS Release 2.x
Chapter 34 Third-Party Integration
Call Home Configuration
Message group This field should be ignored by the receiving Call Home processing
application, but may be populated with either “proactive” or “reactive.”
/mml/header/group
Severity level Severity level of message, test Call Home message. /mml/header/level
Source ID Product type for routing. /mml/header/source
Device ID Unique device identifier (UDI) for end device generating message. This
field should empty if the message is non-specific to a fabric switch.
Format: type@Sid@serial, where
• Type is the product model number from backplane SEEPROM.
• @ is a separator character.
• Sid is “C” identifying serial ID as a chassis serial number.
• Serial: The serial number as identified by the Sid field.
Example: “DS-C9000@C@12345678
/mml/ header /deviceId
Customer ID Optional user-configurable field used for contract info or other ID by any
support service.
/mml/ header /customerId
Contract ID Optional user-configurable field used for contract info or other ID by any
support service.
/mml/ header /contractId
Site ID Optional user-configurable field used for Cisco-supplied site ID or other
data meaningful to alternate support service.
/mml/ header /siteId
Server ID If the message is generated from the fabric switch, it is the Unique device
identifier (UDI) of the switch.
Format: type@Sid@serial, where
• Type is the product model number from backplane SEEPROM.
• @ is a separator character.
• Sid is “C” identifying serial ID as a chassis serial number.
• Serial: The serial number as identified by the Sid field.
Example: “DS-C9000@C@12345678
/mml/header/serverId
Message description Short text describing the error. /mml/body/msgDesc
Device name Switch that experienced the event. /mml/body/sysName
Contact name Name of person to contact for issues associated with the node
experiencing the event.
/mml/body/sysContact
Contact e-mail E-mail address of person identified as contact for this unit. /mml/body/sysContactEmail
Contact phone
number
Phone number of the person identified as the contact for this unit. /mml/body/sysContactPhone
Number
Street address Optional field containing street address for RMA part shipments
associated with this unit.
/mml/body/sysStreetAddress
Model name Model name of the switch. This is the specific model as part of a product
family name.
/mml/body/chassis/name
Serial number Chassis serial number of the unit. /mml/body/chassis/serialNo
Table 34-5 User-Generated Test Message Format (continued)
Data Item
(Plain text and XML)
Description
(Plain text and XML)
XML Tag
(XML only)