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34-6
Cisco MDS 9000 Family Fabric Manager Configuration Guide
OL-6965-03, Cisco MDS SAN-OS Release 2.x
Chapter 34 Third-Party Integration
Call Home Configuration
Table 34-3, Table 34-4, and Table 34-5 display the information contained in plain text and XML
messages.
Table 34-3 Reactive Event Message Format
Data Item
(Plain text and XML)
Description
(Plain text and XML)
XML Tag
(XML only)
Time stamp Date and time stamp of event in ISO time notation:
YYYY-MM-DDTHH:MM:SS.
Note The time zone or daylight savings time (DST) offset from UTC
has already been added or subtracted. T is the hardcoded limiter
for the time.
/mml/header/time
Message name Name of message. /mml/header/name
Message type Specifically “Call Home.” /mml/header/type
Message group Specifically “reactive.” /mml/header/group
Severity level Severity level of message. /mml/header/level
Source ID Product type for routing. /mml/header/source
Device ID Unique device identifier (UDI) for end device generating message.
This field should empty if the message is non-specific to a fabric switch.
Format: type@Sid@serial, where
• Type is the product model number from backplane SEEPROM.
• @ is a separator character.
• Sid is “C” identifying serial ID as a chassis serial number.
• Serial number as identified by the Sid field.
Example: “DS-C9000@C@12345678
/mml/ header/deviceId
Customer ID Optional user-configurable field used for contract info or other ID by
any support service.
/mml/ header/customerID
Contract ID Optional user-configurable field used for contract info or other ID by
any support service.
/mml/ header /contractId
Site ID Optional user-configurable field used for Cisco-supplied site ID or
other data meaningful to alternate support service.
/mml/ header/siteId
Server ID If the message is generated from the fabric switch, it is the unique
device identifier (UDI) of the switch.
Format: type@Sid@serial, where
• Type is the product model number from backplane SEEPROM.
• @ is a separator character.
• Sid is “C” identifying serial ID as a chassis serial number.
• Serial number as identified by the Sid field.
Example: “DS-C9000@C@12345678
/mml/header/serverId
Message description Short text describing the error. /mml/body/msgDesc
Device name Node that experienced the event. This is the host name of the device. /mml/body/sysName
Contact name Name of person to contact for issues associated with the node
experiencing the event.
/mml/body/sysContact