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Contents
xxiii
Cisco MDS 9000 Family Fabric Manager Configuration Guide
OL-6965-03, Cisco MDS SAN-OS Release 2.x
Permitted Capture Filters 35-12
Using the Ping Tool 35-12
Using Traceroute and Other Troubleshooting Tools 35-13
Analyzing the Results of Merging Zones 35-13
Issuing the Show Tech Support Command 35-14
Locating Other Switches 35-15
Getting Oversubscription Information in Device Manager 35-16
CHAPTER
36 Management Software Troubleshooting 36-1
Installation Issues 36-3
When installing Fabric Manager from windows, clicking the install button fails. 36-3
How do I install Java Web Start on a UNIX machine? 36-4
Why can’t I launch Fabric Manager on Solaris? 36-4
Why is my browser prompting to save JNLP files? 36-4
Why do I get a “Java Web Start not detected” error? 36-4
Why can’t I see my desktop shortcuts? 36-5
How do I upgrade to a newer version? 36-5
How do I downgrade Fabric Manager or Device Manager? 36-5
What do I do if my upgrade is not working? 36-5
Java Web Start hangs on download dialog. What do I do? 36-6
How can I manually configure my browser for Java Web Start? 36-6
Can I run Java Web Start from the command line? 36-6
Windows 2000 crashes (blue screen). What do I do? 36-6
How do I clear the Java Web Start cache? 36-7
Why doesn’t my login work in Fabric Manager and Device Manager? 36-7
Why can’t I install Fabric Manager or Device Manager when pcAnyWhere is running? 36-7
The Fabric Manager or the Performance Manager service shows up as “disabled” in the Services
menu.
36-7
Why can’t I install Fabric Manager or Device Manager when McAfee Internet Suite 6.0 Professional
is running?
36-8
I get an error ".sm/logon." when I downgrade from MDS SAN-OS Release 2.x (or newer) to
1.3(x).
36-8
General 36-8
Why do I get errors while monitoring Area chart graphing? 36-8
Why do I get “gen error” messages? 36-8
Why are disk images in the Device Manager Summary View not showing up? 36-8
Why can’t I set both the D_S_TOV and E_D_TOV timers in the Device Manager? 36-9
Why are the columns in the Device Manager tables too small? 36-9
Why are my fabric changes not propagated onto the map (for example, links don't disappear)? 36-9