System Reports
Polycom, Inc. 421
See also:
Microsoft Active Directory
®
Integration
Active Directory Integration Procedure
Orphaned Groups and Users Report
Conference Room Errors Report
Enterprise Passcode Errors Report
Site The Active Directory site name for the system. Available only if
Auto-discover from FQDN (serverless bind) is selected on the Microsoft
Active Directory
®
Integration page.
If serverless bind is enabled, but no site is retrieved, the reason could be:
• Site could not be determined: the system’s subnet isn’t mapped to a site
(see http://support.microsoft.com//kb/889031).
• Auto-discover failed or is disabled: could be problem with DNS domain
name or missing SRV records on DNS server.
All Domains
Domain Name Name of the domain.
All domains in the forest are listed, whether or not they’re used by the system.
Domain DN Distinguished name of the domain.
Domain Server Fully qualified domain name of the server.
Status Indicates if the system contacted a domain controller in that domain (in order
to retrieve attributes not in the global catalog or to get member information for
its global groups) and the results:
•Not required: no groups from that domain have been imported into the
Polycom RealPresence DMA system and all attributes needed were in the
global catalog.
• Partially loaded or Unable to load: see Error Message and the list of
groups with incomplete information for more details.
Displays an error message if the domain server couldn’t be contacted. This
can happen if the DNS server resolves the name to an IP address that isn’t
valid or is temporarily unavailable. Return to the Active Directory Integration
page and try again.
If the system repeatedly fails to contact a domain, troubleshoot your network.
Groups with Partially Loaded or No Membership Information
Group Name Name of a global group whose member information is incomplete. This
includes groups that directly or indirectly contain groups whose member
information is incomplete.
Groups with members in multiple domains that couldn’t be contacted are listed
for each.
Domain Domain to which the group belongs.
Description Description of the group.
Field Description