Filter
Top Products
Users and Groups
Polycom, Inc. 327
4 Go to Users > Users and delete the admin account. See To delete a local user.
To find a user or users
1 Go to User > Users.
The Users page appears.
2 For a simple search, enter a search string in the Search users field and press E
NTER.
The system matches the string you enter against the beginning of the user ID, first name, and last
name. If you enter “sa” it displays users whose IDs or first or last names begin with “sa.” To search
for a string not at the beginning of the field, you can use an asterisk (*) as a wildcard. You can restrict
the search to local users by selecting the check box.
3 For more search options, click the down arrow to the right.
Additional controls appear that let you search specific fields and use specific filters.
4 Select the filters you want, enter search strings for one or more fields, and click Search.
The system displays the users matching your search criteria.
To add a local user
1 Go to User > Users.
2 In the Actions list, click Add.
3 In the Add User dialog, complete the General Info fields. See Add User Dialog.
4 To create the new user account, but not activate it immediately, select Account Disabled.
5 To assign the user additional roles (besides Conferencing User), click Roles. Select the role or roles
you want to assign and use the arrow button to move them to the Selected Roles list.
Explicitly assigned roles give the user access to the system management interface.
6 Click OK.
To edit a user
1 Go to User > Users.
2 If necessary, filter the Users list to find the user to be modified.
3 Select the user and click Edit.
4 As required, edit the General Info, Roles, and Conference Passcodes sections of the User
Properties dialog. See Edit User Dialog.
For enterprise users, you can change their roles and their chairperson and conference passcodes,
and you can enable or disable their accounts, but you can’t change user names, user IDs, or user
passwords.
For local users, you can change everything but the user ID. In maximum security mode, changing a
user’s password requires you to authenticate yourself by entering your password when prompted.
5 Click OK.
Note: Search results could be unsorted
The RealPresence DMA system’s user database is unsorted. To avoid performance issues, if your
query matches more than 4000 users, no attempt is made to sort the results on the server side before
returning the matching records.