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Conference Manager Configuration
Polycom, Inc. 186
Class of Service
Class of service is a way to determine the priority of a device in a point to point call or the priority of the
devices connected to a VMR (conference room), from bronze (lowest priority) to gold (highest priority).
The class of service of a user or group determines the class of service of an associated device. The class
of service of a device determines the priority of that device’s point to point call. Devices connected to a
conference room inherit the class of service of the conference room for the duration of the call.
For example, if your device is assigned a bronze class of service and you attempt to dial a point to point call
using a RealPresence DMA system saturated with gold- and silver-level conferences, the RealPresence
DMA system will reject your call. However, if you use a device with a gold class of service to dial the same
point to point call using the same RealPresence DMA system, the RealPresence DMA system will
disconnect one of the silver-level devices to make room for your device.
Default Polycom Conference Contacts Presence Settings
The following table illustrates the two modes of operation for the Default Polycom conference contacts
presence settings field on the Admin > Conference Manager > Conference Settings page. The choices
available for this field depend on the status of the Publish presence for Polycom conference contacts
and Create Polycom conference contacts check boxes.
Note that the setting in this field can be overridden by other presence settings in the system. See Microsoft
®
Lync
®
2013 Integration for more information.
OU for contacts The Active Directory OU (Organizational Unit) in which the RealPresence
DMA system should create contact resources.
If left blank, the system creates resources in the CN=Users container.
Default Polycom conference
contacts presence settings
Changes the default system-wide setting for VMR presence publishing and
Active Directory contact creation.
Depending on the settings of the Publish presence for Polycom conference
contacts and Create Polycom conference contacts check boxes, there are
two modes of operation for this field.
See Default Polycom Conference Contacts Presence Settings for details.
Note: Class of service scope
The Default maximum bit rate and Default minimum downspeed bit rate are the default values for
point-to-point calls as well as conference (VMR) calls. The class of service of the device applies to
point to point calls. VMR calls use the class of service of the conference room.
Field Description