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Polycom, Inc. 337
System Management and Maintenance
This section describes the following Polycom
®
RealPresence
®
Distributed Media Application™ (DMA
®
)
7000 system operations topics:
● Management and Maintenance Overview
● Recommended Regular Maintenance
● Dashboard
● Alerts
● System Log Files
● Troubleshooting Utilities
● Diagnostics for your Polycom Server
● Backing Up and Restoring
● Upgrading the Software
● Adding a Second Server
● Replacing a Failed Server
● Shutting Down and Restarting
Management and Maintenance Overview
The Polycom RealPresence DMA system requires relatively little ongoing maintenance beyond monitoring
the status of the system and downloading backups and other data you want to archive. All system
management and maintenance tasks can be performed in the management interface. See the appropriate
topic for your user role:
● Administrator Responsibilities
● Auditor Responsibilities
● Provisioner Responsibilities
Administrator Responsibilities
As a Polycom RealPresence DMA system administrator, you’re responsible for the installation and ongoing
maintenance of the system. You should be familiar with the following configurations, tasks, and operations:
● Installing licenses when the system is first installed and when additional call capacity is added. See
Licenses.
● Monitoring system health and performing the recommended regular maintenance. See
Recommended Regular Maintenance.