Filter
Top Products
System Management and Maintenance
Polycom, Inc. 354
Click the link to go to the Microsoft Active Directory page and check the Enterprise Conference Room
ID Generation section. If necessary, check the Active Directory and determine an appropriate directory
attribute to use.
See also:
Alerts
Alert 2104
Active Directory service is not available. Both primary cluster <p-cluster> and backup
cluster <b-cluster> are not operational.
The primary and backup cluster for the territory responsible for Active Directory integration are both
unreachable.
This may indicate serious network problems. It’s also possible that someone shut both clusters down, or
shut down one and the other then failed, or both failed (unlikely).
Click the link to go to the DMAs page to begin troubleshooting. Determine whether the clusters were
deliberately shut down. If not, try pinging the clusters’ IP addresses.
Other clusters can continue using the shared data store from the last cache update, so there is no immediate
AD-related problem. But the unavailable clusters probably have other territory-related responsibilities
(Conference Manager and/or Call Server), so you may need to assign the affected territory to some other
cluster(s).
See also:
Alerts
Alert 2105
Active Directory service is not available. Cluster <p-cluster> is not operational.
The primary cluster for the territory responsible for Active Directory integration is unreachable, and it has no
backup cluster.
This may indicate a network problem. It’s also possible that someone shut the cluster down or that it failed.
Click the link to go to the DMAs page to begin troubleshooting. Determine whether the cluster was
deliberately shut down. If not, try pinging the cluster’s IP addresses.
Other clusters can continue using the shared data store from the last cache update, so there is no immediate
AD-related problem. But the unavailable cluster probably has other territory-related responsibilities
(Conference Manager and/or Call Server), so you may need to assign the affected territory to some other
cluster.
We recommend assigning a backup cluster for each territory.
See also:
Alerts