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Polycom, Inc. 356
Alert 2201
Exchange server integration primary cluster <p-cluster> is not operational. Integration by
backup cluster <b-cluster>.
The primary cluster for the territory responsible for Exchange server integration is unreachable, and its
backup cluster has taken over responsibility for monitoring the Polycom Conferencing user mailbox and
accepting or declining the meeting invitations received.
This may indicate a network problem. It’s also possible that someone shut the cluster down or that it failed.
Click the link to go to the DMAs page to begin troubleshooting.
See also:
Alerts
Alert 2202
Exchange server integration is not available. Both primary cluster <p-cluster> and backup
cluster <b-cluster> are not operational.
The primary and backup clusters for the territory responsible for Exchange server integration are both
unreachable.
This may indicate serious network problems. It’s also possible that someone shut both clusters down, or
shut down one and the other then failed, or both failed (unlikely).
Click the link to go to the DMAs page to begin troubleshooting. Determine whether the clusters were
deliberately shut down. If not, try pinging the clusters’ IP addresses.
See also:
Alerts
Alert 2203
Exchange server integration is not available. Cluster <p-cluster> is not operational.
The primary cluster for the territory responsible for Exchange server integration is unreachable, and it has
no backup cluster.
This may indicate a network problem. It’s also possible that someone shut the cluster down or that it failed.
Click the link to go to the DMAs page to begin troubleshooting.
See also:
Alerts
Database Status
The following alerts provide information on database events and changes in database status.