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Polycom, Inc. 374
Click the link to go to the Reports > Call History page and view more information about the call. See The
Default Dial Plan and Suggestions for Modifications for common ways to avoid dialing loops.
See also:
Alerts
Conference Manager
The following alerts provide information on possible problems with conference manager functionality.
Alert 6001
No territories configured to host conference rooms.
You must enable a territory to host conference rooms in order to use the cluster responsible for the territory
as a Conference Manager. You can enable up to three territories to host conference rooms.
Click the link to go to the Network > Site Topology > Territories page.
See also:
Alerts
Alert 6002
Shared number dialing VEQ <VEQnum> references entry queue <EQname> which is not
configured on any MCUs.
The specified entry queue used by the VEQ <VEQnum> is not configured on an MCU. If the VEQ is a Direct
Dial VEQ, <VEQnum> is “Direct Dial”.
Click the link to go to Admin > Conference Manager > Shared Number Dialing / <VEQ> to begin
troubleshooting. Ensure that at least one MCU configured in Network > MCU > MCUs has the specified
entry queue configured. See Shared Number Dialing.
See also:
Alerts
Conference Status
The following alerts provide information on some types of call failures.
Alert 6101
Call failed: Preset dialout from conference VMR <VMR> to <destination> failed. Cause:
<cause>
A preset dialout from the conference using the conference room identifier <VMR> has failed for the specified
reason. This alert automatically clears after two minutes.
Click the link to go to the Network > Users page to find the specified VMR number and begin
troubleshooting.
See also:
Alerts