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Polycom, Inc. 379
Click the link to go to the Network > Site Topology > Sites page to begin troubleshooting. Try expanding
the ISDN number ranges specified in the site’s ISDN Range Assignment section.
See also:
Alerts
Alert 7006
Cluster <cluster>: External SIP peer <sippeer> is unresponsive.
The specified cluster has detected that the external SIP peer named <sippeer> is not responding.
Click the link to go to the Network > External SIP Peers page to view the settings of the specified external
SIP peer.
See also:
Alerts
Call Bandwidth Management
The following alerts provide information on possible bandwidth management issues and other bandwidth
management events.
Alert 7101
<N> Calls rejected starting at <time> due to lack of bandwidth on <throttlepoint-type>
<throttlepoint>.
The DMA system has disallowed the specified number of calls <N> from starting, as there is not enough
bandwidth to carry the calls on the site topology segment (subnet, site, or site link) with the name
<throttlepoint>.
Click the link to go to the Reports > Call History page, where the first call to be rejected during this event
is displayed. If possible in your environment, increase the bandwidth available to this subnet, site, or site
link.
See also:
Alerts
System Log Files
The System Log Files page lists the available system log file archives and lets you run the following Action
list commands:
● Roll Logs — Closes and archives the current log files and starts new log files. If you have a
supercluster, you’re prompted to choose the cluster whose log files you want to roll.
● Download Active Logs — Creates and downloads an archive that contains snapshots of the current
log files, but doesn’t close the current log files. If your system is a two-server cluster, in the File
Download dialog you can select which server’s logs to download.
● Download Archived Logs — Downloads the selected log file archive.