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When creating the user ID for the system, be sure to specify the same domain used to integrate with
the Active Directory. Specify the Display Name as you want it to appear in the To field of invitations.
We recommend using Polycom Conference (first and last name respectively).
4 Go to Admin > Integrations > Microsoft Exchange Server.
5 Check Enable integration with Microsoft® Exchange Server and specify the address (host name
or IP address) of the Exchange server.
6 Specify the login credentials for the system on the Exchange server.
7 Set Territory to the territory of the Polycom RealPresence DMA cluster to be responsible for
calendaring.
8 If you have multiple Exchange servers behind a load balancer, under Accept Exchange
notifications from these additional IP addresses, add the IP address of each individual
Exchange server.
9 Click Update.
A dialog informs you that the configuration has been updated.
10 Click OK.
11 Install the Polycom Conferencing Add-in for Microsoft Outlook on your PC and create the
configuration to be distributed to your users (see the online help for the Add-in). Optionally,
customize the invitation template(s).
12 Distribute the Polycom Conferencing Add-in for Microsoft Outlook, its configuration file, and
customized templates to your users (see the System Administrator Guide for the Polycom®
Conferencing Add-in for Microsoft® Outlook®).
See also:
Microsoft Exchange Server Integration
Microsoft Exchange Server Page
RealPresence Resource Manager Integration
Integrating with a RealPresence Resource Manager system provides the RealPresence DMA system with:
● All site topology information configured in the RealPresence Resource Manager system.
The Polycom RealPresence DMA system uses site topology information for a variety of purposes,
including cascade for bandwidth conferences, bandwidth management, and Session Border
Controller selection. See About Cascading and About the Call Server Capabilities.
● All user-to-device associations configured in the RealPresence Resource Manager system.
The RealPresence DMA system uses user-to-device association to assign classes of service to
endpoints based on the user they belong to. See Associate User Dialog.
Caution: Use a dedicated mailbox for meeting invitations
Create a dedicated Polycom Conferencing mailbox that’s used specifically and exclusively for the
purpose of receiving Polycom Conferencing meeting invitations. This is important because the
Polycom RealPresence DMA system will delete all messages from the Inbox when it checks this
mailbox for meeting invitations.