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Conference Manager Configuration
Polycom, Inc. 190
If none of the MCUs in the pool have that profile, the system selects the least used MCU in the pool and
does one of the following:
● If the system selected a Cisco Codian MCU, it uses the Codian-specific settings of the specified
template.
● If the system selected a Polycom RealPresence Collaboration Server or RMX MCU, it falls back to
its default conference template (see Conference Settings). If the default template happens to be
linked to a profile that this MCU doesn’t have, the system falls back to its built-in conference
properties settings.
See also:
Conference Settings
About Conference IVR Services
About Cascading
Conference Templates Procedures
Template Priority
A user (local or enterprise) has one or more conference rooms. Each room may either use the system’s
default template (specified on the Conference Settings page) or use a specifically assigned template.
(Typically, most conference rooms use the default template.)
An enterprise user can be associated with multiple enterprise groups, and each group may or may not have
a specifically assigned template.
You can rank the conference templates by priority, so that the system knows which template to use when
the user is associated with more than one.
When someone dials into a conference room, the system uses these rules (in order of importance) to
determine which template to use for the conference:
1 If the conference room has a specifically assigned template (not the system default) associated with
it, use that template.
2 If the user associated with the conference room belongs to one or more enterprise groups that have
specifically assigned templates, use the template with the highest priority.
3 Otherwise, use the system default conference template.
See also:
Conference Templates
Two Types of Templates
About Cascading
Conference Templates Procedures
About Conference IVR Services
One of the conference properties you can optionally specify in a template is the conference IVR service that
the Polycom RealPresence Collaboration Server or RMX MCU should use. For most purposes, you
shouldn’t do so. Polycom MCUs have two defaults, one for conferences with passcodes and one for
conferences without passcodes. For conferences configured via RealPresence DMA (not linked to a profile),
the MCU automatically uses the right default IVR service for each conference.