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Integrations with Other Systems
Polycom, Inc. 179
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Integrations with Other Systems
RealPresence Resource Manager Integration
RealPresence Resource Manager Integration
RealPresence Resource Manager Integration Procedures
RealPresence Resource Manager Integration Procedures
Field Description
Host name or IP address The RealPresence Resource Manager system with which to integrate. When
you enter a hostname or FQDN, the RealPresence DMAsystem uses DNS to
resolve the address.
Note: If the RealPresence Resource Manager system is configured for
geographic redundancy, use the system’s FQDN in this field. In the event of
an outage, the RealPresence DMA system will contact DNS for an alternative
RealPresence Resource Manager system to use. See the Polycom
RealPresence Resource Manager System Operations Guide for more
information on RealPresence Resource Manager system geographic
redundancy.
User name Administrative user ID with which the RealPresence DMA system can log into
the Polycom RealPresence Resource Manager system.
Password Password for the administrative user ID.
Note: Maximum security mode and RealPresence Resource Manager integration
RealPresence Resource Manager integration is not supported in Maximum security mode. See The
Consequences of Enabling Maximum Security Mode.
Note: Add required DNS servers to the system
DNS servers must be able to resolve the RealPresence DMA system’s FQDN to its IP address. See
Add Required DNS Records for the Polycom RealPresence DMA System.
In addition, the DNS servers must be able to resolve the RealPresence Resource Manager system’s
FQDN to its IP address. This is necessary even if you specify the RealPresence Resource Manager
system’s IP address when you join it.
Note: Delegated authentication
If the Allow delegated authentication to enterprise directory server option on the RealPresence
Resource Manager system is not configured and working properly, the RealPresence DMA system
doesn’t receive user-to-device association data for enterprise users and intermittently generates alert
2001.