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presence and conference interaction between MCUs managed by the RealPresence DMA system and the
Lync AVMCU. Presence allows Lync 2013 clients to view the presence of a RealPresence DMA system
VMR, similar to any other contact in the Lync 2013 client contact list.
Callers can also connect to a conference containing a mixture of Lync clients and other endpoints.
The following topics guide you through integration:
● Lync 2010 vs. Lync 2013 Integration
● Scheduled Conferences with Polycom RealConnect™
● Automatic Contact Creation and Configuration
● Active Directory Service Account Permissions
● Lync and non-Lync Endpoint Collaboration
● Considerations and Requirements for Lync 2013 Integration
● Lync 2010 and 2013 Client / Server Feature Support
● Integrate RealPresence DMA and Lync 2013
● Diagnose Presence Problems
Lync 2010 vs. Lync 2013 Integration
The RealPresence DMA system can interact with both Lync 2010 and Lync 2013 environments. However,
there are several important differences between interacting with a Lync 2010 environment and full
integration with a Lync 2013 environment. When Lync 2010 clients call in to the RealPresence DMA system,
they connect to a conference as any other SIP endpoint would and are hosted on an MCU managed by the
RealPresence DMA system. When the RealPresence DMA system is integrated with Lync 2013, Lync
clients that connect to RealPresence DMA system VMRs may be hosted on the Lync AVMCU, and can be
part of RealPresence DMA system conferences via a cascade link that the Polycom MCU creates with the
AVMCU.
Integration also allows a non-Lync client to connect to a Lync 2013 scheduled conference by dialing the Lync
conference ID included in the Microsoft Outlook meeting invitation. The RealPresence DMA system
receives the connection attempt, creates a matching VMR automatically, and builds a cascade link between
a Polycom MCU and the Lync AVMCU.
If the RealPresence DMA system loses connection with the Lync server, it retries in five minute intervals to
reconnect, alerting the administrator of the outage.
Scheduled Conferences with Polycom RealConnect™
The Polycom RealConnect
™
scheduled conference scenario is a single workflow for scheduling
conferences for Lync and non-Lync endpoints. Once you integrate your system with Lync 2013 environment,
registered endpoints can call through the RealPresence DMA system and join conferences that you
schedule with Microsoft Outlook. The Polycom Conferencing for Outlook (PCO) plugin is not needed for
Polycom RealConnect
™
.
Note: VMRs and Polycom conference contacts
Throughout this guide, the term “Polycom conference contact” is used to refer to an Active Directory
contact that corresponds with a VMR on the RealPresence DMA system and allows Lync presence
status to be published for that VMR. You can configure the RealPresence DMA system to create and
delete Polycom conference contacts automatically.