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Split Dial/Settle Setup
Simple Explanation: Split dial is the ability to dial directly to American
Express for authorizations on AMEX cards. Split settle is the ability to connect
directly to American Express to settle AMEX card transactions. Both split dial
and split settle will typically get lower per-transaction rates on American
Express transactions.
If you need split dial/settle, consult the following instructions. Otherwise, skip
ahead to the section Debit Card Company Setup (see page 53).
There are some potential issues to keep in mind when processing via split dial:
• Since PCCharge is connecting to two different processing companies, there is a
greater chance of modem problems due to the fact that the two companies have
different modem configurations.
• Processing times could be longer, depending on your method of processing.
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