Filter
Top Products
Amex Batch Management
Simple Explanation: PCCharge has new American Express batch
management tools that allow you to easily deal with Amex batches that were
not settled due to communication problems, transaction errors, or other similar
difficulties. These tools can edit open Amex batches, view archived Amex
batches, and view a detailed history of Amex batches.
If you won't be settling transactions directly through American Express, you
may skip ahead to the section Auto-Settle Utility (see page 193).
WARNING: The Amex Batch Management tools are powerful tools. We
recommend that you do not use them unless you are comfortable with editing
your batch. Failure to use these tools properly may result in loss of transaction
data. We recommend that you use these tools under the direction of technical
support until you become comfortable with their use.
Installation of Batch Management Utility
1. The Amex Batch Management Tools are accessible through the Batch Management
Utility described in the previous sections. If you already installed the Batch
Management Utility, skip ahead to Usage of Amex Batch Management Tools.
2. Since the PCCharge Batch Management Utility is so powerful, it's not included in the
standard PCCharge installation.
3. The PCCharge Batch Management Utility must be used on the computer on which
PCCharge is located. To install the Batch Management Utility, double-click the file
Setup.exe found within the BatchManager directory on the PCCharge installation
CD.
4. Follow the on-screen installation instructions to install the Batch Management Utility.
5. We recommend that shut you PCCharge down before using the Batch Management
Utility.
6. Once you've installed and started the Batch Management Utility, click File then
Change. Specify or browse to the main PCCharge directory. By default, this is
C:\Program Files\Active-Charge.
7. Restart the Batch Management Utility. The tool is now ready for use.
Usage of Amex Batch Management Tools
Simple Explanation: This section gives a typical usage scenario for the
AMEX batch management tools. Note that the batch management tools are not
limited to dealing with just this scenario; they are flexible tools and can be used
to correct a wide range of batch settlement issues.
193