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Example: A customer gives you her receipt and asks for her money back for a transaction
made earlier in the day. You decide to perform a Void Sale transaction. Rather than using
the Select Transactions window, you can just enter the TroutD from the receipt (since you
know exactly which transaction you want to void). Click the Process or View List button
and PCCharge will void the transaction.
Action -- This field displays the type of transaction processed.
Status -- This field displays the status of the transaction.
• A = Active -- This denotes an active transaction. Follow-up transactions (Void
Sale, Post-Auth, etc.) can be performed on active transactions.
• C = Complete -- This denotes a completed transaction. Completed transactions
are not meant to be settled, but aren't reversed or voided. Post-Auths, host-
based transactions, and connection failures are examples of completed
transactions. Follow-up transactions cannot be performed on completed
transactions.
• I = In-Settle -- This denotes a transaction in the process of being settled.
Follow-up transactions cannot be performed on in-settle transactions.
• P = Post-Auth -- This denotes a stored Voice Auth. Follow-up transactions
cannot be performed on stored Voice Auth transactions.
• R = Reversed -- This denotes a reversed transaction. Follow-up transactions
cannot be performed on reversed transactions.
• S = Settle -- This denotes a settled transaction. Follow-up transactions cannot
be performed on settled transactions.
• V = Void -- This denotes a voided transaction. Follow-up transactions cannot be
performed on voided transactions.
Number -- This field displays the transaction's PCCharge sequence number.
Auth -- This field displays the transaction's authorization code (received from the
processing company).
Result -- This field displays the result of the transaction (received from the processing
company).
Amount -- This field displays the dollar amount of the transaction.
Gratuity -- This field displays the gratuity dollar amount processed on the transaction.
Station -- This field displays the name of the user that processed the transaction.
Date -- This field displays the date the transaction was processed.
Time -- This field displays the time of day the transaction was processed.
Card -- This field displays the credit card number used to process the transaction.
ExpDate -- This field displays the expiration date of the credit card used to process the
transaction.
Member -- This field displays the name of the cardholder of the credit card used to process
the transaction.
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