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Using Credit Card Transaction Processing
Credit card transaction processing is the most commonly used function of PCCharge, and
is also the easiest to use. To process a Sale transaction, all that is generally required is
that you complete the following simple steps:
1. Start PCCharge.
2. Click the Credit icon.
3. Enter all the information requested by PCCharge (or swipe the card through your card
reader).
4. Click the Process button.
5. PCCharge will contact your processing company.
6. The processing company should authorize your transaction and notify PCCharge that
the transaction was successful.
Again, the above steps are all that is generally required to process a transaction.
PCCharge is a highly flexible payment processing solution. Depending on how you plan to
use PCCharge, you may need to follow some additional or alternate steps. Some of these
procedures are outlined below. Other sections of the PCCharge manual contain more
detailed information on program use.
Selecting a Merchant Account
Your copy of PCCharge may be configured to use multiple merchant accounts. This is often
the case when PCCharge is to be used to process transactions for multiple business or
sections of a business. The easiest way to select which merchant account you'll use to
process transactions is to click the arrow next to the drop-down box at the bottom of your
PCCharge window. All merchant accounts currently set up with PCCharge will then be
displayed, and you can select the one you want by clicking it.
This display bar shows the active merchant account number and the company name
associated with that account. Whatever account is shown here will be used to process all
credit card transactions (unless another account is selected).
Non-Sale Transaction Types
The Credit Card Transactions window defaults to the Sale screen. If you want to process
some other type of transaction, select the "button" of the transaction type you want to
process. The following image shows some of the buttons available within PCCharge. Note
that your processing company may not offer all of the buttons shown below.
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