All about Restaurant Transaction Processing
PCCharge has the ability to process restaurant-based transactions in a way specifically
suited for that type of business. Using PCCharge and a processing company that is
certified for restaurant transaction processing with PCCharge, the user can add a gratuity
to the total transaction amount.
PCCharge can process the following types of restaurant transactions:
• A Sale (including an estimated gratuity amount) -- This transaction should be used
when the actual gratuity amount is not yet known but the total sale amount is known at
the time of transaction.
• A Sale with Gratuity (including a known gratuity amount) -- This transaction should
be used when both the actual gratuity amount and the total sale amount are known at
the time of transaction.
• A Pre-auth (including an estimated gratuity amount) -- This transaction should be
used when the actual gratuity amount is not yet known, but the total pre-auth amount
is known at the time of transaction.
• A Post-auth (including a known gratuity amount) -- This transaction should be used
when the actual gratuity amount is known after the original corresponding Pre-Auth
transaction has been processed.
• A Gratuity (after a Sale including an estimated gratuity amount) -- This transaction
should be used when the actual gratuity amount is known after the original
corresponding Sale (including an estimated gratuity amount) transaction has been
processed.
• A Gratuity adjustment -- This transaction allows you to change a gratuity amount after
one has already been established.
PCCharge can also be configured to require that a two-character Server ID be entered at
the time the transaction is processed. The Server ID entered is then associated with that
transaction, and can be referenced from the Restaurant Detail or Restaurant Pre-Settle
reports (see pages 218 and 217).
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