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Retrieve Account Number
Simple Explanation: PCCharge masks your customers' account
numbers and expiration dates from view in its reports. This is a safety measure
to help prevent unauthorized access to sensitive customer data. However, this
means that you can't use the reports to look up a customer's account number
or expiration date. As a result of this, we've developed the Retrieve Account
Number feature. This feature allows you to retrieve a customer's account
number or expiration date from the PCCharge database
(
Note: Access to this powerful feature can be restricted by setting up cashier
privileges. Consult the section Cashier Privileges Setup for more information
on this subject (see page 104).
1. To access the Retrieve Account Number window, click Utilities on the menu bar.
Click the Retrieve Account Number option.
2. Enter the TroutD (transaction routing ID) number assigned to the transaction by
PCCharge. You can find out what TroutD is associated with a transaction by looking
on the transaction's receipt or by viewing the reports.
3. After you enter the desired transaction's TroutD, click OK. PCCharge will display the
customer's Account Number and Expiration Date.
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