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All about ECC Check Transactions
Some check services companies provide you with the ability to transmit scanned check
images to their servers. These images allow those processors to convert your customers'
checks into an electronic transaction. To determine if this ability is available to you, check
the section of the PCCharge Appendices related to your check services company. By
storing check images, you can:
• reduce the amount of paper at the point of sale.
• relieve the merchant from having to physically transport checks.
• provide an exact copy of the check in case of a dispute.
Check with your check service company to determine when or how often you should be
scanning check images. Different check services companies have different regulations
regarding check image scanning and uploading.
Saving Check Images
PCCharge gives you the option to capture the check image after the physical check is
scanned through the RDM EC5002i device. When PCCharge displays the scanned image,
you may click OK to save the image, Delete to delete the image (does not cancel the
transaction), or Print to print the image via whatever report printer you've set up (see page
98). If you click Print, you still have the ability to click OK or Delete.
About Stored Check Images
All check images are stored in subdirectories of the PCCharge installation directory (usually
C:\Program Files\PCCW).
Uploading Check Images
The section Upload Check Images gives instructions on how to transmit check images to
your check services provider at the end of the business day (see page 202).
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