Filter
Top Products
Table of Contents
Polycom, Inc v
Modifying Participants in the Address Book ...........................................................8-15
Deleting Participants from the Address Book ..........................................................8-15
Copying or Moving a Participant ..............................................................................8-16
Searching the Address Book .......................................................................................8-17
Filtering the Address Book .........................................................................................8-18
Filtering Address Book Data Using a Predefined Pattern ..............................8-18
Filtering Address Book Data Using a Custom Pattern ...................................8-19
Clearing the Filter .................................................................................................8-20
Obtaining the Display Name from the Address Book ....................................................8-21
Guidelines ......................................................................................................................8-21
Enabling and Disabling the Obtain Display Name from Address Book
Feature ............................................................................................................................8-21
Importing and Exporting Address Books .........................................................................8-22
Exporting an Address Book ........................................................................................8-22
Importing an Address Book ........................................................................................8-22
Integrating the Global Address Book (GAB) of Polycom RealPresence Resource
Manager (XMA) or Polycom CMA™ with the Collaboration Server ...........................8-23
Operator Assistance & Participant Move . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Operator Conferences ............................................................................................................9-1
Defining the Components Enabling Operator Assistance .......................................9-3
Defining a Conference IVR Service with Operator Assistance Options .........9-3
Defining an Entry Queue IVR Service with Operator Assistance Options ....9-5
Defining a Conference Profile for an Operator Conference .............................9-6
Starting an Ongoing Operator Conference .........................................................9-8
Saving an Operator Conference to a Template ................................................9-10
Starting an Operator Conference from a Template .........................................9-11
Monitoring Operator Conferences and Participants Requiring Assistance ........9-12
Requesting Help ...................................................................................................9-12
Participant Alerts List ..........................................................................................9-13
Audible Alarms ....................................................................................................................9-13
Using Audible Alarms .........................................................................................9-13
Moving Participants Between Conferences ......................................................................9-14
Moving Participants Options ......................................................................................9-15
Conference Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Guidelines ..............................................................................................................10-1
Using Conference Templates ..............................................................................................10-2
Toolbar Buttons .....................................................................................................10-2
Creating a New Conference Template ..............................................................................10-4
Creating a new Conference Template from Scratch ................................................10-4
Saving an Ongoing or AVC-based CP Operator Conference as a Template .......10-8
Starting an Ongoing Conference From a Template .........................................................10-9
Starting an Operator Conference from a Template (AVC
Conferencing) ......................................................................................................10-10
Deleting a Conference Template ......................................................................................10-10
Exporting and Importing Conference Templates ..........................................................10-11
Exporting Conference Templates .............................................................................10-11
Exporting All Conference Templates from an MCU .....................................10-12