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Polycom® RealPresence Collaboration ServerVirtual Edition Administrator’s Guide
18-2 Polycom, Inc.
Installing the RMX Manager
The RMX Manager application can be downloaded from one of the RealPresence Collaboration
Server systems installed in your site or from Polycom web site at
http://www.polycom.com/support.
To install RMX Manager (downloading the application from the RealPresence
Collaboration Server):
1 Start Internet Explorer and connect to one of the Collaboration Server units in your site. It
is recommended to connect to the Collaboration Server installed with the latest software
version.
The Login screen is displayed. There is a link to the RMX Manager Installer at the top of
the right edge of the
screen.
2 Click the Install RMX Manager link.
Upgrade Notes
• When upgrading the RMX Manager application, it is recommended to backup the MCU list using
the Export RMX Manager Configuration option. For more details, see "Import/Export RMX
Manager Configuration” on page 18-20.
• When upgrading the RMX Manager from a major version (for example, version 8.0) to a
maintenance version of that version (for example, 8.0.x), the installation must be performed from
the same MCU (IP address) from which the major version (for example, version 8.0) was
installed.
If you are upgrading from another MCU (different IP address), you must first uninstall the RMX
Manager application using Control Panel > Add or Remove Programs.
New RealPresence Collaboration Server Installation Note
When managing the RealPresence Collaboration Server, upgrade/install the latest MCU version and
then install the latest RMX Manager application.
The Collaboration Server Installation and First Entry Configuration must be completed before
installing the RMX Manager application. For more details, see the Polycom® RealPresence
Collaboration Server Virtual Edition Getting Started Guide, "Software Installation” on page 2-1.
Once the connection to the Collaboration Server unit is established and the Login window is
displayed, the RMX Manager application can be installed.
Link to
RMX
Manager
Installer