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Polycom® RealPresence Collaboration ServerVirtual Edition Administrator’s Guide
16-2 Polycom, Inc.
The list pane displays the Conference IVR Services list and the total number of IVR
services currently defined in the system.
IVR Services Toolbar
The IVR Services toolbar provides quick access to the IVR Service definitions as follows:
IVR Toolbar
IVR Services List Pane
Access to IVR Services
list and customization
Table 16-1 IVR Toolbar buttons
Button Button Name Descriptions
New Conference IVR Service To create a new Conference IVR Service.
New Entry Queue IVR Service To create a new Entry Queue IVR Service.
Delete Service Deletes the selected IVR service(s).
Set Default Conference IVR
Service
Sets the selected Conference IVR Service as default.
When creating a new conference Profile the default
IVR Service is automatically selected for the Profile
(but can be modified).
Set Default Entry Queue
Service
Sets the selected Entry Queue IVR Service as
default. When creating a new Entry Queue the default
Entry Queue IVR Service is automatically selected.