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Polycom® RealPresence Collaboration Server Virtual Edition Administrator’s Guide
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Polycom, Inc
Sample 1 Banner ..................................................................................................19-37
Sample 2 Banner ..................................................................................................19-37
Sample 3 Banner ..................................................................................................19-37
Sample 4 Banner ..................................................................................................19-37
Customizing Banners .................................................................................................19-38
Banner Display ............................................................................................................19-39
Login Screen Banner ...........................................................................................19-39
Main Screen Banner ............................................................................................19-40
Software Management .......................................................................................................19-40
Backup and Restore Guidelines ................................................................................19-40
Using Software Management ............................................................................19-41
Ping Collaboration Server ..................................................................................................19-42
Guidelines ....................................................................................................................19-42
Using Ping ....................................................................................................................19-42
Notification Settings ...........................................................................................................19-42
Logger Diagnostic Files ......................................................................................................19-44
Information Collector .........................................................................................................19-46
Standard Security Mode ............................................................................................19-46
Using the Information Collector ...............................................................................19-46
Step 1: Creating the Information Collector Compressed File ...............................19-47
Step 2: Saving the Compressed File .........................................................................19-48
Step 3: Viewing the Compressed File ......................................................................19-48
Auditor .................................................................................................................................19-48
Auditor Files ................................................................................................................19-48
Auditor Event History File Storage ..................................................................19-48
Retrieving Auditor Files .....................................................................................19-49
Auditor File Viewer ....................................................................................................19-50
Audit Events ................................................................................................................19-52
Alerts and Faults .................................................................................................19-52
Transactions .........................................................................................................19-54
ActiveX Bypass ....................................................................................................................19-55
Installing ActiveX .......................................................................................................19-55
Resetting the Collaboration Server ...................................................................................19-57
Upgrading and Downgrading ..........................................................................................19-59
System Configuration Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20-1
Modifying System Flags ......................................................................................................20-1
Manually Adding and Deleting System Flags ........................................................20-12
Manually Adding Flags to the CS_MODULE_PARAMETERS Tab ...........20-33
Deleting a Flag .....................................................................................................20-34
Auto Layout Configuration .......................................................................................20-34
Customizing the Default Auto Layout ............................................................20-34
CS_ENABLE_EPC Flag ..............................................................................................20-37
Automatic Password Generation Flags ...................................................................20-37
Guidelines ............................................................................................................20-38
Enabling the Automatic Generation of Passwords ........................................20-38
Appendix A - Disconnection Causes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
IP Disconnection Causes .......................................................................................................A-1