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Chapter 7-Entry Queues, Ad Hoc Conferences and SIP Factories
Polycom, Inc. 7-5
4 Click OK.
The new Entry Queue is added to the Entry Queues list.
Routing Name Enter a name using ASCII text only. If no Routing Name is entered,
the system automatically assigns a new name as follows:
• If an all ASCII text is entered in Display Name, it is used also as
the Routing Name.
• If any combination of Unicode and ASCII text (or full Unicode text)
is entered in Display Name, the ID (such as Conference ID) is
used as the Routing Name.
Profile Select the Profile to be used by the Entry Queue. The default Profile
is selected by default. This Profile determines the Bit Rate and the
video properties with which participants connect to the Entry Queue
and destination conference.
In Ad Hoc conferencing, it is used to define the new conference
properties.
ID Enter a unique number identifying this conferencing entity for dial in.
Default string length is 4 digits.
If you do not manually assign the ID, the MCU assigns one after the
completion of the definition. The ID String Length is defined by the
flag NUMERIC_CONF_ID_LEN in the System Configuration.
Entry Queue Mode Select the mode for the Entry Queue:
Standard Lobby (default)-When selected, the Entry Queue is used
as a routing lobby to access conferences. Participants connect to a
single-dial lobby and are routed to their destination conference
according to the Conference ID they enter.
Ad Hoc - Select this option to enable the Ad Hoc option for this Entry
Queue. In this mode, when the participant enters the target
conference ID the system checks whether a conference with that ID
is already running on the MCU. If not, the system automatically
creates a new ongoing conference with that ID.
IVR Service Provider Only - When selected, designates this Entry
Queue as a special Entry Queue that provides IVR Services to SIP
calls on behalf of the RealPresence DMA system. The IVR service
provider only Entry Queue does not route the SIP calls to a target
conference. Instead the RealPresence DMA system handles the call.
For more details, see "” on page 7-7.
External IVR Control - Not Supported with RealPresence
Collaboration Server Virtual Edition.
Entry Queue IVR
Service
The default Entry Queue IVR Service is selected. If required, select
an alternate Entry Queue IVR Service, which includes the required
voice prompts, to guide participants during their connection to the
Entry Queue.
Table 7-2: Entry Queue Definitions Parameters (Continued)
Option Description