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Agilent Technologies’ Test and Measurement Support, Services, and Assistance
Agilent Technologies aims to maximize the value you receive, while minimizing your risk and problems. We
strive to ensure that you get the test and measurement capabilities you paid for and obtain the support you need.
Our extensive support resources and services can help you choose the right Agilent products for your
applications and apply them successfully. Every instrument and system we sell has a global warranty. Support
is available for at least five years beyond the production life of the product. Two concepts underlie Agilent's
overall support policy: "Our Promise" and "Your Advantage."
Our Promise
Our Promise means your Agilent test and measurement equipment will meet its advertised performance and
functionality. When you are choosing new equipment, we will help you with product information, including
realistic performance specifications and practical recommendations from experienced test engineers. When you
use Agilent equipment, we can verify that it works properly, help with product operation, and provide basic
measurement assistance for the use of specified capabilities, at no extra cost upon request. Many self-help tools
are available.
Your Advantage
Your Advantage means that Agilent offers a wide range of additional expert test and measurement services,
which you can purchase according to your unique technical and business needs. Solve problems efficiently and
gain a competitive edge by contracting with us for calibration, extra-cost upgrades, out-of-warranty repairs, and
on-site education and training, as well as design, system integration, project management, and other
professional engineering services. Experienced Agilent engineers and technicians worldwide can help you
maximize your productivity, optimize the return on investment of your Agilent instruments and systems, and
obtain dependable measurement accuracy for the life of those products.
For more assistance with your test & measurement needs or to find your local Agilent office go to
www.agilent.com/find/assist
Or contact the test and measurement experts at Agilent Technologies
1 800 452 4844 (8am-8pm EST)
Product specifications and descriptions in this document subject to change without notice.
Copyright 1978, 2000 Agilent Technologies
Reprinted in USA
October 1, 2000
5952-4020