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Video Viewer Preemption of a user by an administrator
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590-590-609A
4.3.1 Preemption of a user by an administrator
If an administrator attempts to access a target device that is being accessed by a user,
a message requests that the administrator wait while the user is informed that their
session will be preempted. The user cannot reject the preemption request and will be
disconnected.
The time period given before disconnection is defined by the Video session preemption
timeout setting in the Global - Sessions category. For information, see “Configuring
Global Network settings” on page 62 and “Configuring Global Session settings” on
page 64.
4.3.2 Preemption of a local user/administrator by an
administrator
If an administrator attempts to access a target device that is being accessed by the local
user or by another administrator with equal privileges, the currently connected user can
accept or reject the preemption request. A message asks the connected local user or
administrator whether they want to accept the preemption request.
If the preemption request is rejected, a message is displayed informing the administrator
that their request has been rejected and that they cannot access the target device.
In scenarios where a preemption request can be rejected, the Session Preemption
Request window opens. Use this window to accept the preemption request by clicking
the Accept button, or reject the preemption request by clicking the Reject button or by
closing the window.
To preempt the current user, complete the following steps:
Click the Devices tab in the Explorer.
Complete one of the following steps:
• Double-click on the target device in the Unit list.
-or-
• Select the target device, then click the Connect Video button.
-or-
• Right-click on the target device. Select Connect Video from the pop-up menu.
-or-
• Select the target device and press Enter
.
When another user is viewing this target device, a message indicates that the target
device is already involved in a KVM session.
If the target device is attached to a KVM s2-1611 appliance, the
user will not be warned.
If the target device is attached to a KVM s2-1611 appliance, the
user will not be given the option to accept or reject preemption.