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3.8 Failure to share.
Solution: Make sure your mobile device has access to the Internet.
3.9 Some Android devices have a problem connecting to the Phantom 2 Vision+ Wi-Fi Extender.
Solution: Some Android devices do not allow for both a Wi-Fi connection and a mobile data connection at the same time.
When trying to connect to the Phantom 2 Vision+ Wi-Fi network, most devices will check whether an Internet connection
has a certain Wi-Fi setting enabled, e.g. Auto network switch or Test for Internet connection. If no Internet connection
is found because the Phantom 2 Vision+ creates a non-routable connection it will drop the Phantom 2 Vision+ Wi-
Fi network connection and scan for the next available connection. Example: For the Samsung Note 3, carry out the
following procedures to solve this issue. Tap Settings -> Wi-Fi, and then tap the “Menu” button. Select “Advanced”
then uncheck the “Auto network switch”. You might see a warning that indicates the Internet connection is unstable this
message can be ignored.
3.10 App tips for mobile devices.
Solution: If using the App on multiple mobile devices turn off the App on the rst mobile device then turn it on the second
one to ensure normal functions on the second mobile device.
3.11 How to land the aircraft more smoothly?
Solution: First pull the throttle stick position down to lower than 5%, then execute the CSC command to stop the motors.
3.12 Why is the discharge time of a battery not zero when unused?
Solution: A battery aging test is performed prior to delivery which affects the discharge time of the new battery. This is
why the discharge time of a new battery is not zero. The battery is okay to use.
3.13 Do I need extra hardware to utilize ground station?
Solution: No extra hardware is required.
3.14 Does ground station support caching map data ofine?
Solution: Yes, user can cache map data in ground station for future use.
3.15 What if I accidently exit DJI Vision App in ground station mode?
If DJI Vision App is closed when aircraft is executing ight mission, aircraft continues with the remaining ight mission.
If DJI Vision App is closed and failed to re-connect with aircraft within 1 minute, aircraft returns home point automatically.
3.7 iOS Albums fail to synchronize.
Solution: Reset the settings of your mobile device as illustrated below. Enable the Settings -> Private -> Photos -> DJI
VISION. Otherwise Albums will fail to synchronize with your mobile device.