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SIP Multimedia PC Client User Guide
[Standard—Nortel Networks Confidential]
Chapter 2
Multimedia communication
Topics in this section:
• “Making a call” on page 41
• “Receiving a call” on page 43
• “Answering a call” on page 45
• “Ending a call” on page 47
• “Holding a call” on page 47
• “Retrieving a held call” on page 47
• “Transferring a call” on page 48
• “Three-way calling” on page 50
• “Conference calling” on page 51
• “Sending instant messages” on page 52
• “Sending web pages” on page 54
• “Using voice mail” on page 56
• “Sending and receiving video” on page 58
• “Placing a voice call from Outlook 2000 (optional)” on page 59
Making a call
There are multiple ways to initiate a call using the SIP Multimedia PC Client. The
most common ways are the following:
• Double-click on any Address Book, Buddies, Inbox, or Outbox entry.