Filter
Top Products
134
SIP Multimedia PC Client User Guide
[Standard—Nortel Networks Confidential]
4 Choose either RGB 24 or I420 in this control, and press Ok, then press
Cancel to close the Video Configuration window, and press Cancel again to
close Preferences.
My camera switches to receive-only on its own
The SIP Multimedia PC Client will switch to receive-only video if it cannot locate
a previously found camera. To transmit video again, go to Tools >Preferences
>Video, disable video, then select your video configuration again.
I get a blue screen whenever I try to do a video call, or when
the SIP Multimedia PC Client starts up, or when I try to
configure video on the client
This is caused either by multiple cameras/video capture devices corrupting each
other’s installations or by buggy device drivers. Try to uninstall unneeded video
devices and go to the vendor’s web site and ensure that you are running the latest
drivers for the video device. If you are unsure of how to troubleshoot device
installation conflicts, seek knowledgeable assistance.
Note: If “RGB 24” or “I420” is not listed as a selection, the camera may
not be usable by the SIP Multimedia PC Client. However, try examining
other programs that came with the camera in order to enable Video For
Windows with this camera. Also, check with the camera vendor’s web
site to obtain the most recent drivers.