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Contact information South Africa [0212/RSA]
dedicated games counselors can answer all your gameplay questions, offering hints, tips and strategies to ensure that
you get the most from your Nintendo products.
To call the hotline, dial*
08600 PLAY (7529)
Please obtain permission from the person responsible for paying the bill before calling.)
Lines are open Monday to Friday from 09:00 to 16:00 **.
This warranty covers Nintendo consoles, including the original built-in software included with the respective Nintendo consoles at the
time of purchase (the “Nintendo Operating Software”). In this warranty, the Nintendo console and the Nintendo Operating Software
are together referred to as the “Product”.
Subject to the terms and exclusions below, Nintendo warrants to the original consumer purchasing the Product (“you”) that, for a period
of 12 months from the date of the purchase of the Product by you, the Product will be free from defects in materials and workmanship.
To make a valid claim under this warranty, you must notify Nintendo of the defect in the Product within 12 months of the date of the
purchase of the Product by you and you must return the Product to Nintendo within 30 days of notifying Nintendo of that defect. If, having
inspected the Product, Nintendo accepts that the Product is defective, Nintendo will (at its sole discretion) without charge either repair
or replace the part causing the defect or replace the Product or, provided that the Product is returned within 6 (six) months of purchase,
at the discretion of the consumer, either repair or replace the part causing the defect, or replace the Product or refund the purchase price.
This warranty does not affect your statutory rights which you may have as the purchaser of consumer goods.
This warranty does not cover:
use with products not supplied, licensed or authorised for use with the Product by Nintendo (including, but not limited to, non-licensed
game enhancements, copier devices, adapters, power supplies or non-licensed accessories), computer viruses or connecting to the internet
or other forms of electronic communication, use of the Product otherwise than in accordance with the instructions in the respective
Nintendo Operations Manual or any other instructions provided with the Product, or any other cause unrelated to defects in material
HOW TO MAKE A CLAIM
To notify Nintendo of a defect covered by this warranty, please contact:
Nintendo Service Centre, Core Warehouse, Block E, Wingfield Park
Geertsema Street, Jet Park 1459
Telephone: 08600 PLAY (7529)
obtain permission from the person responsi ble for the bill before calling.
and agree that Nintendo will not be responsible for any loss, deletion or corruption of your files or data that have not been deleted or
removed. Nintendo strongly recommends that you make a back up copy of any data that you do not remove or delete. Please note that,
depending on the type of repair, data stored in the memory of the Product may be deleted, and you may not be able to read data saved to
4. ensure that it is received by Nintendo within 30 days of the original notification of a qualifying defect.
If the above 12-month warranty period has expired at the time the defect is discovered or if the defect is not covered by this warranty,
Nintendo may still be prepared to repair or replace the part causing the defect or replace the Product (at its sole discretion). For further
information about this and, in particular, the details of any charges for such services, please contact:
Nintendo Service Centre
Telephone: 08600 PLAY (7529)
obtain permission from the person responsible for the bill before calling.
NINTENDO OPERATING SOFTWARE
adapt, reverse engineer, decompile, disassemble or modify the Nintendo Operating Software other than as expressly permitted by applicable
law. Nintendo may use anti-copying or other measures to protect its rights in the Nintendo Operating Software.
12-MONTH WARRANTY – NINTENDO HARDWARE
Warranty (South Africa) [0212/RSA-HW]