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62 Troubleshooting
General Issues
NOTE: For additional troubleshooting information, see the SAS RAID Storage
Manager User’s Guide and the OpenManage Storage Services User’s Guide on the
Dell Support website at support.dell.com.
Table 7-1. General Issues
Issue Suggested Solution
No Physical Disks
Found message appears
during a CD installation of
a Windows operating
system.
The message appears due to one of the following reasons:
• The driver is not supported on the operating system.
(applicable to Windows 2003 operating systems only)
• The controller BIOS is disabled.
• Physical disks are not connected or seated properly.
The corresponding solutions to the three causes of the
message are:
• Press <F6> to install the Device Driver
during installation.
• Enter the
BIOS Configuration Utility
to enable
the BIOS. See "PERC H200 and 6Gbps SAS HBA
BIOS" on page 43.
• Verify if the physical disks are connected or
seated properly.
PERC H200.book Page 62 Tuesday, July 13, 2010 4:15 PM