Mouse and Keyboard Problems
Mouse and Keyboard Problems
Pointer Missing
from Screen
If the mouse or optional tablet pointer does not appear on the
screen, or if the monitor does not respond to your pointing device
commands, see Table 13–16.
Table 13–16 Mouse Problems
Possible Cause Corrective Action
Ctrl/F3
was pressed by
mistake, and system pointer
mode is off.
Press
Ctrl/F3
again to restart the
pointer mode.
Pointing device cable is
installed incorrectly or is
loose.
Turn off the system unit. Unplug
and then replug the keyboard/mouse
extension cable as Chapter 3 describes.
Turn on the system unit again.
The system is in console
mode. No pointer appears on
the screen.
Change the system to operating system
level by entering
boot
at the console
prompt ( >>>).
Faulty pointing device. Contact your Digital service
representative to replace the device.
Keyboard Keys
Not Working
If you are having trouble with the keys on your keyboard, see
Table 13–17.
Table 13–17 Keyboard Problems
Possible Cause Corrective Action
Hold Screen key is active. If the Hold screen light is on, press
the Hold Screen key to release hold on
screen.
Keyboard cable is loose or not
connected.
Check the keyboard cable at both ends.
Keyboard has failed. Replace the keyboard. If the problem
persists, contact your Digital service
representative.
Identifying a Problem 13–23
