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NEAX2400 IPX Wireless Features and Specifications
NDA-24313, Issue 1
Page 69
Short Text Messaging Service (STM Service) S-134
Service Conditions (cont’d)
10. Hardware Requirements: PS and ZT that are both supporting this feature should be used. If other PS/ZT
is used, the following occurs at the PBX side:
• PBX sends an STM request to a PS.
• PBX cannot obtain a response signal from the PS. Also, PBX cannot identify that the PS/ZT is
not compatible with the STM feature.
• PBX judges the PS as in (and returning from) the out-of zone area.
• According to the judgement above, PBX performs adequate processing (PS is judged as
returning from the zone, and a retry of STM request is made).
Interactions
1. The STM is influenced by System Data of Multiple ACDPs (including Multiple IPs).
Note:
For multiple ACDPs, refer to the CallCenterWorX-Enterprise ACD System Manual.
Note:
Shaded areas represent invalid configuration.
A: STM Available NA: STM Not Available : Not used
SYSTEM DATA OF PBX-1 SYSTEM DATA OF PBX-2
PS-1 PS-2
MULTIPLE
ACDPS
DISPERSION
AGENT
MULTIPLE
ACDPS
DISPERSION
AGENT
Ineffective Ineffective AA
Ineffective
Effective Ineffective
Ineffective
Effective Effective
Effective Ineffective Ineffective
Effective Ineffective Effective Ineffective A NA
Effective Ineffective Effective Effective A NA
Effective Effective Ineffective
Effective Effective Effective Ineffective A NA
Effective Effective Effective Effective A A
PBX-1
PBX-2
STM Server
FCCS
STMSTM
PS-1 PS-2