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18. TROUBLESHOOTING
18-1 CARD READER/WRITER
If this machine detects an error during the operation of the Card Reader/Writer, it will display
the error messages listed below. Perform the appropriate maintenance based on the content of the
error message displayed.
Should an error occur, do not attempt to open the top cover of the Card Reader/Writer. The unit
will attempt to save the data to the customer's card and restore the game if the top cover is closed
and the RESTORE command (hold down the Start button + Change View button for a short time)
is used. However, attempting to use the RESTORE command after the top cover has been opened
may force the game to shut down and not save data to the card.
When the game shuts down or the unit is reset, the data on the customer's card is not saved. In
order to save customer data, perform the proper maintenance carefully.
TABLE 18. 1 a
Error occurred while reading
card. Card will be ejected
without saving data. Please
press the Start and Change View
buttons.
Error occurred while saving
data. Please notify a store
attendant. Please press the Start
and Change View buttons.
Printing error. Card will be
ejected without printing or
saving data. Please press the
Start and Change View buttons.
A shutter error has occurred.
Please remove any cards present
in card insertion slot. Please
press the Start and Change View
buttons.
This message is displayed after
several failed attempts to read
the card at the end of the game.
This message is displayed after
several failed attempts to save
data to the card at the end of the
game.
This message is displayed after
several failed attempts to print
at the end of the game.
This message is displayed when
the shutter is forced open or if
the unit detects a problem with
the shutter.
This message is displayed when
the unit is unable to open/close
the shutter.
Press the Start button and Change View button
at the same time to eject the card and end the
game.
Leave the card in place and press the Start
button and Change View button at the same
time to retry the save operation.
Remove the card and press the Start button
and Change View button at the same time to
restore or end the game.
If this error occurs several times, use Test
Mode to perform manual cleaning. (See 10-
3G.)
Press the Start button and Change View button
at the same time to eject the card and end the
game.
Correct the problem, then press the Start
button and Change View button at the same
time to restore the game. Circumstance may
force the game to shut down.
Correct the problem, then press the Start
button and Change View button at the same
time to restore the game.
ERROR DISPLAY CAUSE COUNTERMEASURES