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SYMPTOMS AND SOLUTIONS
616
Print quality problems
Symptom Solution
Off-set ink dots Clean or replace the fuser wheel.
To save your print, as well as the cost and time of having to resend the
job:
If the ink dots appear in the white space on your print, use an eraser to
carefully remove the ink.
Prints have dull, faded
colors
Check the selected color correction mode.
Clean the printhead from the front panel Utilities menu. Refer to Cleaning
the printhead.
Make sure that Media Fusing is turned on and try setting it to Cold.
Streaks or spots Clean the Clamp rollers
.
Clean the Bac
k tension blade and paper clamp.
Clean the paper clamp (Clamp rollers
).
Clean the exit rollers (Fuser shuttle and e
xit rollers).
Clean the fuser wheel or replace the Fuser Kit components (Remo
ving the
fuser components).
Clean the F
eed rollers and paper guides.