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D
T
ECHNICAL
S
UPPORT
3Com provides easy access to technical support information through a
variety of services. This appendix describes these services.
Information contained in this appendix is correct at time of publication. For
the very latest, 3Com recommends that you access the 3Com Corporation
World Wide Web site.
Online Technical
Services
3Com offers worldwide product support 24 hours a day, 7 days a week,
through the following online systems:
■ World Wide Web site
■ 3Com FTP site
■ 3Com Bulletin Board Service (3Com BBS)
■ 3ComFacts
SM
automated fax service
World Wide Web Site
Access the latest networking information on the 3Com Corporation
World Wide Web site by entering the URL into your Internet browser:
http://support.3com.com/
This service provides access to online support information such as technical
documentation and software library, as well as support options ranging
from technical education to maintenance and professional services.
3Com FTP Site
Download drivers, patches, software, and MIBs across the Internet from the
3Com public FTP site. This service is available 24 hours a day, 7 days a week.