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Replacing the Battery Pack
Troubleshooting
4
Replace the battery cover and tighten the four screws, being
careful not to overtighten.
IMPORTANT: Always be sure to replace the battery cover
and tighten the screws before resuming use.
NOTE: After replacing the battery, make sure to go to
System Settings and reset the time and date.
PLEASE RECYCLE YOUR USED BATTERIES
When disposing of a rechargeable battery, take care to follow ap-
propriate local guidelines and regulations.
• Do not disassemble, attempt to repair, or deform the
battery pack.
• Do not dispose of rechargeable batteries in a re.
To nd a collection site near you, contact your local solid waste
authority or, in the United States, visit:
http://www.epa.gov/osw/conserve/materials/battery.htm
For more information or for assistance from Nintendo,
visit: recycle.nintendo.com
Place tape over the battery contacts
before recycling.
Troubleshooting
Before seeking assistance, please review the following problems and solutions. You can also visit
support.nintendo.com for assistance and additional troubleshooting and repair options, or call 1-800-255-3700.
NOTE: Please also review any instruction manuals for the games or accessories you may be using.
The system won’t charge or the recharge LED doesn’t light up or stay lit.
• Make sure you are using the correct AC adapter, Model No. WAP-002(USA).
• Check the battery placement to make sure it is installed correctly (see page 61).
• Disconnect the system from the AC adapter and unplug the adapter from the wall outlet. Wait approximately 30 seconds and then
reconnect the components. (Review the battery-charging procedure on page 13).
• Make sure you are charging the battery pack within an ambient temperature range of 41˚F – 95˚F (5˚C – 35˚C). The battery pack
may not charge properly outside of this range.
• If the recharge LED is blinking or won’t stay lit, visit support.nintendo.com for assistance and additional troubleshooting and
repair options, or call 1-800-255-3700.
It takes a long time to charge the battery pack or a battery charge doesn’t last very long.
• Make sure you aren’t exposing the system to or charging the system in temperatures below the ambient temperature range of
41˚F – 95˚F (5˚C – 35˚C). Cold temperatures can increase the recharge time and decrease the usage time of a charged battery.
• Over time and after repeated charging, the performance of the battery will decrease. If you have had the system for a long time,
or if the battery pack appears slightly swollen, try replacing the battery pack.
The system seems too warm.
• Make sure you are neither exposing the system to nor charging the system in temperatures above the ambient temperature range
of 41˚F – 95˚F (5˚C – 35˚C). Do not expose the system to direct sunlight in an enclosed space.
The system won’t turn on or there is no picture or sound.
• Make sure the battery pack is charged (see page 13).
• Check to see if the power LED lights up when you press the POWER Button.
• If you are using a Game Card, make sure it is fully inserted into the Game Card slot until it clicks into place.
• The battery pack may be installed incorrectly. Check the installation of the battery pack (see page 61).
• Wake the system if it is in Sleep Mode. For details on how to wake the system from Sleep Mode, read the instructions for the
software you are using.
A Game Card won’t play.
• Make sure the game content is not restricted by Parental Controls. If this is the case, you can either enter a PIN to temporarily
turn o Parental Controls, or you can recongure Parental Controls. See Parental Controls in System Settings for more information
(page 50).