Troubleshooting Your Workstation
More Troubleshooting For Drives
Chapter 7
181
3. Verify that the drive has been detected in the Setup program, accessed by pressing
F2 at startup). You should see a drive declared in the IDE Secondary Master or IDE
Secondary Slave
field.
4. If you intend to boot on CD-ROM, place CD-ROM before HDD in Setup (refer to the
Boot Device Priority submenu in the Boot menu group of the HP Setup program).
CD-ROM, DVD or CD-RW Drive Is Idle
If the drive does not appear to be working, try accessing the disk by clicking on the drive
icon or drive letter assigned to the drive by your operating system.
DVD drive doesn’t play DVD video
1. Check that the DVD disk you are trying to play and your DVD drive have the same
regional code setting.
NOTE Your DVD drive’s regional code setting is set by the first DVD disk you insert in the
drive.
2. Ensure you have a software MPEG decoder installed on your system.
CD-ROM, DVD or CD-RW Door Does Not Open
If you have difficulty removing a disk from the drive (during a power failure for
example), you can use the manual eject button.:
1. With a thin, solid rod, such as the end of a paper clip, push the CD-ROM drive’s
manual eject button. Figure 7-2 shows the two possible positions of the manual eject
button.
Figure 7-2 CD-ROM Eject Button
2. The CD-ROM drive door will be released, opening slightly. Carefully pull it open
fully and retrieve the CD.
3. To close the CD-ROM drive door, push it gently closed without forcing it. The
CD-ROM drive door may not close completely until it is fully functional (for example,
when the power comes back on).
