Troubleshooting Your Workstation
Use Or Configuration Problems
Chapter 7
171
Serial Or Parallel Port Test Error
Symptom: POST displays a port test error.
NOTE Before removing the cover, always switch off the display and workstation. Disconnect the
power cord and any accessory cables. When checks have been completed, close the
workstation and reconnect the power cord and accessory cables. Verify that the
workstation boots correctly.
Error Message Appears On The MaxiLife LCD During Runtime
During normal usage (and at boot) of the workstation, MaxiLife continually monitors
vital system parameters. These include: temperature, fan malfunctions, power voltage
drops, system board PLL problems and CPU problems.
Check that... How...
The port is correctly configured in
the Setup program.
1. Switch the workstation OFF then ON.
2. When the message Press F2 to Enter Setup appears, press
the
F2 key.
3. Check the port is enabled and the correct setting is
selected under
Integrated I/O Ports in the Advanced menu.
Restore the default settings in the
Setup program.
1. When the message Press F2 to Enter Setup appears, press
the
F2 key.
2. Press the F9 key to restore the default settings.
All connected devices are correctly
connected and switched on.
1. Plug the cables into the correct connectors on the
workstation rear panel.
2. Switch on the workstation and the external devices.
The correct device drivers are
installed.
Refer to the device documentation.
If the workstation still has a problem...
You may need to update the Basic
Input Output System (BIOS).
Create a bootable floppy to update the BIOS. Refer to
page 176.
Check that... How...
The system board is working.
1. Replace the system board by a known working board
from the same model of workstation.
2. Close the workstation, reconnect the power cord and
check that the workstation works.
3. If the port works, contact HP Support or your authorized
dealer for further troubleshooting information.
If the problem persists, contact HP Support or your authorized dealer.
MaxiLife Error
Message
Explanation Action to Take
Power or Power Supply Errors Messages
