Troubleshooting Your Workstation
Chapter 7
154
Symptom: when the power button is pressed, the
Workstation...
Type of problem Referto
page
Case 1
Shows no sign of activity at all:
• Monitor is blank.
• No hard disk drive or fan noise.
• MaxiLife status panel does not light up.
Workstation may not be
correctly connected to the
power supply.
page 156
Case 2
Appears to boot, but monitor remains blank:
• Hard disk drive and fan can be heard.
• Status LED is GREEN.
• MaxiLife status panel displays system booting.
Monitor may be badly
connected or not switched
on.
page 158
Case 3
Does not boot:
• Monitor remains blank.
• Status LED is RED.
• Beep code emitted.
• MaxiLife status panel displays an error message
with a sad face .
HP MaxiLife has detected a
hardware configuration
error. A component may be
improperly connected inside
the workstation.
page 160
Case 4
Starts to boot and there is activity on the monitor:
• Boot process fails with an error message.
• Status LED is RED.
• MaxiLife status panel displays a sad face and a
POST error message.
Configuration error has
been detected by the POST
(Power-On Self Test).
page 164
Case 5
Starts to boot and there is initially some activity on
the monitor, but then:
• Screen becomes blank, or
• Image is corrupt.
Video card may be
improperly installed or
incorrectly configured.
Hard disk drive failure or
not accessible.
page 166
Symptom Type of Problem Refer To
Workstation starts to boot, but a
POST (Power-On Self-Test) error
message is displayed on the screen.
• CMOS test error.
page 168
• Keyboard or mouse are not working
correctly.
page 168
• Floppy disk drive LED does not appear.
page 169
• Hard disk drive, DVD, CD-RW or
CD-ROM drive are not accessible.
page 169
• Serial or Parallel ports are incorrectly
configured.
• Devices are not cabled correctly.
• Device drivers missing or incorrectly
installed.
page 171
An error message appears on the MaxiLife LCD during runtime. page 171
You cannot turn off the workstation. page 172
