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COPYRIGHT © 2005 MERIT INDUSTRIES, INC.
27 MEGATOUCH EVO ION OWNER’S MANUAL PM0426-13
Merit Industries, Inc.
Troubleshooting Guide for Megatouch Ion
™™
™™
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Games continued
P
ROBLEM
C
ORRECTIVE
A
CTION
•
the screen
displays MAXX
and not ION and
the H2H category
is missing
When the game is turned on, it will check the type of touchscreen
controller, motherboard and hard drive. If one of these does not match
with FORCE hardware, the game will power up and display “MAXX” on
the screen and it will not have the H2H category.
•
Make sure the game is only using ION hardware.
•
game will not
download disc
•
Make sure the disc is installed correctly, with the logo facing up.
•
Check for scratches or a defective disc.
•
Try a different DVD drive or another disc.
• If you’re downloading a disc set, make sure each disc is of the same
revision.
•
"ERROR
READING DRIVE
C"
•
This message can be caused by the hard drive or in some
program versions, a coin jam while the game is turned on.
1. Turn the game off.
2. Locate DS 1, position 8 and turn it on.
3. Turn on power to the cabinet. This will start the
hard drive checksum test, which should take about
20 minutes to complete.
4. When the hard drive passes the test it will display
a "CHECKSUM GOOD" message and continue to
boot up into the game attract screens. This
indicates a coin jam.
5. When the hard drive fails the test, the game will
lock up with a "CHECKSUM ERROR" message,
which will stay on the screen until the power is
turned off. In this case, the hard drive will have to
be replaced.
•
"DISK BOOT
FAILURE"
This message indicates the motherboard is not receiving data from the
hard drive and has locked up.
• Check the IDE ribbon cable connections to the motherboard and
hard drive.
• Check the power to the hard drive. It should have +5 volts, +12
volts, and ground.
•
“QUANTUM
FIREBALL,
SMART FAILURE
DETECTED,
BACK UP HARD
DRIVE”
The self-diagnostics on the hard drive has detected an error.
•
The hard drive will have to be replaced.
•
“CRITICAL
ERROR ABORT
RETRY FAIL” or
“BAD COMMAND
OR FILE NAME”
error
• Try reloading the program onto the hard drive with a different set of
update CD’s compatible with the security key. If it will not accept the
download, try another CD-ROM drive. If it still does not work,
replace the hard drive.