Nintendo SPR-004 Handheld Game System User Manual


 
Troubleshooting
Troubleshooting
9796
Problem Solution Problem Solution
The Touch Screen doesn’t
work properly
t
Have you attached a commercially available protective sheet to the Touch Screen?
If you have applied a commercially available protective sheet to the Touch Screen, refer to its
instruction manual and be sure it has been applied correctly before attempting to calibrate
the Touch Screen. Please make sure you only use a protective sheet that has been licensed by
Nintendo.
Not aligned Trapped air or dirt
When playing a game that requires
you to move the system, the game
responds when the system is not
being moved or the game doesn’t
respond correctly to the movements
t
The built-in motion sensor may be producing incorrect input.
If the system is subjected to sudden changes in temperature or physical shocks, the sensor can
start to produce false responses. In these cases, carry out the following steps to recalibrate
the sensor.
Place the system on a level surface
and touch CALIBRATE
Press and hold Y Button and
B Button for 3 seconds
Note: When CALIBRATE is touched, the system will consider the position it is in to be level.
The settings for the motion sensor will be adjusted accordingly.
On the HOME Menu, press and hold the Y Button and B Button for 3 seconds to open
the Motion Sensor Calibration Screen. Place the system on a level surface and touch
CALIBRATE or REVERT TO DEFAULT SETTINGS.
The screen goes completely black
and the system won’t respond /
The system freezes up
If the screen stays black when you turn the system on or when you exit Sleep Mode (reopen
the system after closing it while the power is on), or the screen suddenly goes black during
gameplay and the system stops responding, turn the system o by holding the POWER Button
down until the Power LED goes out, then press the POWER Button again to turn the system
back on.
No sound from the speakers
t
Is the volume set to the lowest level?
Try adjusting the volume by using the volume control on the side of the system.
t
Are headphones connected?
If headphones are attached to the Nintendo 3DS XL, no sound will come through the speakers.
Note: The camera’s shutter sound will always be played at a xed volume, regardless of the current
setting of the volume control and even if headphones are connected.
No audio from headphones
t
Is the volume set to the lowest level?
Try adjusting the volume by using the volume control on the side of the system.
t
Is the plug of the headphones rmly inserted?
Make sure the plug of the headphones is securely plugged into the audio jack.
3D images cannot be seen
or are dicult to see
t
Have you attached a commercially available protective sheet to the 3D Screen?
Certain products can obscure the clarity of 3D images. Please make sure you only use a protec-
tive sheet that has been licensed by Nintendo. Refer to the instruction information that comes
with the product for details on how to apply.
t
Are you in direct sunlight or an area with a strong light source?
Using the system in areas with strong light sources can cause the light to reect on the screen,
rendering it dicult to see.
t
Are Parental Controls congured?
Disable the Parental Controls item which restricts the display of 3D images (page 80).
t
Are you looking at the lower screen?
This screen cannot display 3D content.
The 3D eects generated by the Nintendo 3DS XL are created using the binocular disparity
of the eyes. Everyone will have a dierent way of viewing 3D images. If you see a double
image or are unable to see 3D images even when viewing them correctly and with the
proper settings, please use the 2D display only (page 33).
The Circle Pad doesn’t
work properly
t
Does Circle Pad input match what you see on screen?
In rare cases, the Circle Pad’s input may stop working properly after long periods of use or
being used forcefully. If the in-game movements do not match the Circle Pad input, use the
CIRCLE PAD option in System Settings to calibrate the input (page 69).
Note: If movements are being input despite the Circle Pad not being used, and you are unable to use
the buttons or Touch Screen, turn the system o, then start it again on the Circle Pad Calibration
Screen by pressing the POWER Button while pressing and holding L Button + R Button + Y Button.
The Touch Screen doesn’t
work properly
t
Does the Touch Screen input match what you see on screen?
If the in-game movements do not match the Touch Screen input, use the TOUCH SCREEN option
in System Settings to calibrate the input (page 69).
Note: If you are unable to use the Touch Screen to perform this procedure, turn the system o, then
start it again on the Touch Screen Calibration Screen by pressing the POWER Button while pressing
and holding L Button + R Button + X Button.