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Technical Information
Q-Spot™ 560-LED User Manual Rev. 06 -25-
Returns
Procedure
Send the merchandise prepaid, in the original box, and with its original packing and
accessories. CHAUVET® will not issue call tags.
Call CHAUVET® and request a Return Merchandise Authorization (RMA) number before
shipping the product. Be prepared to provide the model number, serial number, and a brief
description of the cause for the return.
Clearly label the package with a Return Merchandise Authorization (RMA) number.
CHAUVET® will refuse any product returned without an RMA number.
DO NOT write the RMA number directly on the box. Instead, write it on a properly
affixed label.
Once you have received the RMA number, include the following information on a piece of
paper inside the box:
Your name
Your address
Your phone number
The RMA number
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. As a suggestion, proper FedEx packing or
double-boxing is the method CHAUVET® recommends.
CHAUVET® reserves the right to use its own discretion to repair or replace returned
product(s).
Contact Us
World Headquarters
CHAUVET®
General Information
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: (954) 929-1115
Fax: (954) 929-5560
Toll free: (800) 762-1084
United Kingdom & Ireland
CHAUVET® Europe Ltd.
General Information
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: +44 (0)1773 511115
Fax: +44 (0)1773 511110
Technical Support
Voice: (954) 929-1115 (Press 4)
Fax: (954) 756-8015
Email: tech@chauvetlighting.com
Technical Support
Email: uktech@chauvetlighting.com
World Wide Web
www.chauvetpro.com
World Wide Web
www.chauvetlighting.co.uk