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Before requesting service
Bluetooth®
The Bluetooth® device cannot be registered, or paired, with
the PSP® system.
There may be too much distance between the system and
the Bluetooth
® device.
The Bluetooth
® device may not be compatible with the
profiles that are supported by the system.
The maximum number of Bluetooth
® devices that can be
paired is eight. Try deleting a registered device to pair a
new device.
A connection cannot be established between the Bluetooth®
device and the PSP® system.
Check that the Bluetooth
® device is paired with the system.
If it is not paired, go to
(Bluetooth® Device Settings)
[Manage Bluetooth
® Devices] [Register New Device] to
pair the device.
Check that the Bluetooth
® device is turned on.
If the Bluetooth
® device has been reset, you must pair it
with the system again.
There is no sound from the Bluetooth® device.
Check that the Bluetooth
® device is not set in mute mode.
Try adjusting the volume on either the Bluetooth
® device or
the PSP
® system.
There is noise. The sound is not continuous.
If there are obstacles such as walls between the PSP
®
system and the Bluetooth
® device, change the location of
the devices and then connect the Bluetooth
® device again.
If a device that causes radio interference such as a
micro
wave oven or an induction cook top or appliance is
nearby, communication with the system may not work
properly.
There is a delay in the audio.
Due to the characteristics of Bluetooth
® technology, there
may be a delay in the audio. If you feel the lag in the audio
is a problem, use wired headphones instead.
Other issues
The system or AC adaptor is warm.
During use, the system or A
C adaptor may become warm.
This is not a malfunction.
When the communication function is being used, the
system may become warmer than during normal use. This
is not a malfunction.
The system is turned on, but does not operate.
Check that the system is not in hold mode. If it is, slide the
POWER/HOLD switch up to clear hold mode.